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Response to Does it really improve the lives of citizens by enhancing government performance? ( Does it really improve the lives of citizens by enhancing government performance?)
1

Public performance reports should support a robust data analytics capability. A good performance report should include not only an explanation of data trends, but also provide analysis of causes and explore possible solutions to problematic trends.

In my opinion, It is used to indicate that there is an expectation that managers or agencies should achieve certain standards or norms, and that management improvements will be directed towards that end. In its turn, is the result of defining organizational objectives, specifying targets and performance measures and taking action to influence achievements against objectives.

 

2

I have some comments and/or comments to your homework.

The following statements are my opinions for you.

Public performance reports should support a robust data analytical capability, but sometimes we can not get understood on these data.

In Mongolia, did you have experiences to try to see the governmental report including the data analysis? I suggest that you have to be able to link their publicly reported indicators to either a government-wide or internal set of desired long-term results accompanied by a statement of how they intend to achieve those results.

Keep learning day by day.
You are improving better now.

Dr. Chao

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