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Response to "Does it really improve the lives of citizens by enhancing government performance?" ( Does it really improve the lives of citizens by enhancing government performance?)
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  Lesson 9:Stakeholders matter. Reaching stakeholders that can make a difference should be part of the planning process for every government performance report from day one.

Stakeholder, means a person, group or organization that has interest or concern in an organization.
I think the government performance is often related to the stakeholder, such as the relation between Taipei City Hall and Farglory Group. For the Taipei Dome project, Taipei City Mayor Ko Wen-je has constantly dealt with 
Farglory Group since taking office, he mandate Farglory Group should improve the safety concerns. If not, they will get bowled over.

However, the 
Taipei Dome project has not reached a consensus for a long time, it makes citizens impatient and gradually lose the confidence in the government.

So I think the stakeholder matter, and the relationship with stakeholders 
should be part of the planning process for every government performance report from day one.

* Reference source:
http://www.chinapost.com.tw/taiwan/national/national-news/2016/05/24/467113/Mayor-Ko.htm